Terms of Service
Last updated: 6/1/2025
1. Agreement to Terms
By accessing or using VendorReview, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access our service.
These Terms of Service apply to all users of VendorReview, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
2. Account Registration
To access certain features of our platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Not share your account credentials
3. Platform Rules and Guidelines
3.1 Review Guidelines
When posting reviews, you must:
- Provide honest and accurate information
- Base reviews on firsthand experience
- Not include offensive or inappropriate content
- Not post false or misleading information
- Not use the platform to harass or harm others
3.2 Business Owner Guidelines
Business owners must:
- Respond professionally to reviews
- Not offer incentives for positive reviews
- Not create fake reviews or accounts
- Maintain accurate business information
- Handle customer data responsibly
4. Payment Terms
VendorReview facilitates payments between users using handle names. By using our payment services:
- You authorize us to process payments on your behalf
- You agree to provide accurate payment information
- You understand our fee structure and payment processing times
- You accept responsibility for any payment disputes
- You agree to comply with applicable payment regulations
5. Intellectual Property Rights
The platform and its original content (excluding user-generated content) are and will remain the exclusive property of VendorReview. Our trademarks and trade dress may not be used without our prior written permission.
By posting content on VendorReview, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, publicly perform, publicly display, reproduce, and distribute such content.
6. Limitation of Liability
VendorReview shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
We do not guarantee the accuracy, completeness, or usefulness of any information on the platform or endorse user-generated content.
7. Dispute Resolution
Any dispute arising from these terms or your use of VendorReview shall be resolved through:
- Initial informal negotiation
- Mediation if negotiation fails
- Binding arbitration as a last resort
8. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including:
- Violation of these Terms
- Fraudulent or illegal activity
- Abusive behavior towards other users
- Non-payment of fees
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last updated" date.
Your continued use of the platform after any changes constitutes acceptance of those changes.
10. Contact Us
If you have any questions about these Terms, please contact us:
Email: legal@vendorreview.com
Phone: +1 (555) 123-4567
Address: 123 Legal Avenue, Terms City, ST 12345